I decided to take my wife’s Ford Explorer in for some really bad oil leaks and transmission fluid leaks. I spoke with Jeff about these issues and he told me to bring it in. He showed me exactly what was going on underneath the Ford. Very honest! I love the fact that he allowed me to see what was happening. He gave me a very fair price on all the work that I needed done. Katelyn was very sweet giving me a ride to work and home. Plus Vince and Katelyn brought my vehicle back to me. The Franklin Family, treated me as if I was part of their family! Jeff really helped me out when I explained some of the things I was going through and was very kind and understanding. FYI - this was my first time experience with Franklin Car Care. This is a true story about a great American family that takes pride in their work and their customers. I highly recommend them! - 5 star review on Google